Benefits of obtaining an Associate Degree in Medical Office Administration


The Medical Office Administration world is thrilling, fast-paced, and challenging! If you want to be part of the excitement, consider earning your Specialized Associates Degree in Medical Office Administration at Pennsylvania Institute of Health and Technology (PIHT) and start your new career in two years or less.

The two-year Medical Office Administration program offered through PIHT focuses on providing students with hands-on practical experience and training on the day to day operations within the medical office administration world. Additionally, two-year programs allow students to obtain a degree at a fraction of the cost of four-year school while still receiving the education and training needed to get started in the medical professional world.

Medical office administrators are the members of the medical team who make healthcare facilities run smoothly for doctors and patients alike. This allows physicians, nurses, and other medical staff to focus on the needs of patients. If you want to have a positive impact on people’s lives, gaining your Specialized Associate Degree in Medical Office Administration in Mount Braddock, PA may be a terrific option for you! In PIHT’s Medical Office Administration program, you will acquire the skills to work in a doctor’s office, clinic, and other essential healthcare facilities. Medical office administrators are professionals who are trained in providing customer service, in addition to the following tasks:

  • Managing a doctor’s office
  • Working with insurance companies
  • Working at the admissions desk at a hospital
  • Working as a doctor’s secretary
  • Working as an administrative assistant in any kind of office

Apply to PIHT today start your new career in as little as two years!


Q&A with Allied Health Coordinator – Kelli Workman

Kelli Workman

Kelli Workman

What is your educational background?

My educational background is an Associate Degree in Medical Assisting, Licensed Practical Nurse, and Certified Postsecondary Instructor. All of which I earned at Pennsylvania Institute of Health and Technology. I am currently enrolled in Westmoreland County Community College and I am working towards earning my RN.

What are some of your prior work experiences?

My prior work experiences are at Flores and Flores Medical Associates, Maxim Healthcare, Henry Clay Villa, and Harmon House Care Center.

What is your current role at PIHT?

My current role at PIHT is the Allied Health Coordinator

Why did you choose to work at PIHT?

I chose to work at PIHT because teaching has been a passion of mine since I was a student. I always enjoyed helping fellow classmates with assignments and studying.

What is your favorite part of working for PIHT?

My favorite part about working at PIHT is the friendly atmosphere and the sense of family among staff. Also, watching the students grow. You watch them come in during orientation and they are nervous and shy. Then as their journey progresses, you observe them transform into confident, self-assured health care professionals. Going through this life-changing event with them is very rewarding.

What, or who motivates you and why?

The things that motivate me the most are my children.  Also, my students, it warms my heart to see them succeed.

The best book I have ever read is “The First Day of the Rest of My Life” by Cathy Lamb. It showcases the empowerment of overcoming emotional and physical pain through traumatic events. It demonstrates that even the darkest times can’t be shadowed by faith, determination, and strength.

I am most proud of my children. They are my world. I wouldn’t be where I am today without them.

My long term goal is to earn my BSN.

Make the Career Change in 2019 – How to Get Started?

PIHT graduates excited for the next step in their careers.

Now that 2019 is here and almost one month into the New Year lets discuss how we can help you attain those New Year Resolutions of going back to school or starting a new career. At Pennsylvania Institute of Health and Technology we offer the following programs:

Practical Nursing

Medical Assisting

Medical Office Administration

The enrollment process is simple and personalized for each individual, to ensure that everything is done right from the beginning. This process makes getting started fast, stress-free and efficient!

Step 1: Contact us by phone, email or visit our website at

Step 2: Schedule your Admission Visit – During this visit, we will discuss your goals, where you want to be in five years, financial aid, and steps on getting you enrolled.

Step 3: Schedule your Financial Aid Enrollment Visit – During this second visit at the campus, the financial aid office will have you bring in your tax returns and various information to help you fill out your Free Application for Federal Student Aid (FAFSA®). Furthermore, if you qualify for additional financial aid, scholarships or institutional grants these will also be discussed during your financial aid visit.

Step 4: Begin School

Jump Start Your Resolution and Apply Now

Q&A With Instructor Rachel Ozniak

What is your educational background?

Rachel Ozniak

I have a Bachelor’s in Elementary Education from California University of Pennsylvania. I have an extensive background in education and behavioral health, having worked in education with students from ages 6 weeks to adulthood, and doing behavioral therapy as a Therapeutic Staff Support for elementary school-aged students. Here at PIHT, I teach general education courses. My classes include Student Success Strategies, Keyboarding, Medical Math, and Career Preparation. I love that I have the opportunity to teach my students from their first day of classes in SSS through to their last day of classes in Career Preparation. It is so rewarding to watch them grow and become the professional that they’ve trained to be throughout their time here. I always strive to help them with any of their problems throughout their time with us, and even after they’ve graduated, to ensure that they’re successful in their schooling and careers.

Why did you choose to work at PIHT?

I love working for PIHT because of the small, family-style environment that we provide for our students. I have seen so many students who have gone to multiple universities and kept failing to succeed at those “big schools,” who have come here and succeeded with flying colors. I truly believe that their success has a lot to do with the fact that they’re in a smaller school whose staff knows the names and personal characteristics of each and every one of the students who attend our school. We are there for them through every single one of their ups and downs in their day-to-day lives; we know whenever our students need additional attention and assistance, and every person who works here truly cares and “jumps right in” and offers that student the extra attention and assistance they need to make it through that day, class, or module, whatever the case may be. That kind of hands-on love and teaching isn’t found at just any school, but it is the heart of this one.

My favorite part of working for PIHT is my work family. I work with a very special group of women. Everyone is always willing to help one another with anything, and we always strive to do our best for each other, and for all of our students.

What, or who motivates you and why?

I am motivated by my family. My husband and I always strive to better our lives a little bit every day. teaching can be at times, it’s always worth it whenever you see your students have that “AHA” moment! My long-term career goals are to continue teaching, and hopefully take on some additional classes. I love what I do, and don’t think I’d be happy if I were not in a classroom.

What is something interesting about yourself that not many people know?

Something interesting about myself is that I absolutely love to travel. I have been to almost every state in the U.S., as well as Canada and multiple cities in Italy. If it were financially possible, I would probably travel somewhere every single weekend. I just can’t get enough of learning about different cultures and people’s ways of doing things, seeing awe-inspiring natural landscapes and learning about myself through these processes.

A Q&A with Medical Office Administration Student Heather VanSickle

Heather Vansickle

Did you ever attend a post-secondary school before, if so where and what was your experience?

Heather VanSickle

I attended California University of Pennsylvania from 2010-2012. My major was Criminal Justice with a concentration in Forensic Science. I loved my major and my courses. I did very well at Cal U, but I did feel like I was just a number in a way. I didn’t get to develop a close relationship with the faculty the way I have at PIHT. I had to leave because my mom had Multiple Sclerosis and she needed my help because was terminally ill. I also attended Penn State University Fayette Campus briefly from 2003-2004. My major there was Journalism. I decided quickly that it wasn’t for me.

What were you doing before you decided to go to attend PIHT?

I was a stay-at-home mom of my now three-year-old son Emmett. I went back to work at a local gas station for a short time.

Why did you choose PIHT?

I chose PIHT because I really wanted to pursue a career in Medical Office Administration. I was very unhappy working dead end jobs, and I wanted to have a real career to invest my time and effort. I liked that it is very close to where I live, and the class schedule works well for my family and me. Now that I am a mother of a toddler, I really liked the fact that it is an 18-month program. I will graduate before my son starts school, and I am very happy about that.

Why did you choose your program?

I chose the Medical Office Administration program at Pennsylvania Institute of Health and Technology because I would love to work in a doctor’s office or a hospital. I have always loved doing office work, and this gives me the opportunity to have the proper training and certifications to have a long career in the medical field.

What is your favorite part of attending PIHT?

My favorite part of attending PIHT is the relationships I have gotten to engage in with my instructors and staff at PIHT as well as with my classmates. I have met some wonderful people who I believe will be my friends for the rest of my life. We get to share this journey together. We are a small campus, and it gives the instructors and staff a chance to really get to know the students personally. That is something that I truly appreciate.

Who is your favorite teacher, or what is your favorite class and why?

It is hard to pick a favorite instructor, because I truly love them all. Roxanne Seaton is my advisor and I have had her for several classes. I love every class that she teaches. I especially loved Research and Writing and Psychology. I also really like Kelli Workman and her classes Medical Terminology I-III. They have been my favorite medical related classes so far. She has helped me a lot with my classes.

What is your ideal job after graduation?

My ideal job after I graduate from Pennsylvania Institute of Technology with my Associate degree in Specialized Business would be to work in a doctor’s office, hospital, or possibly even a state prison. I am open to whatever positions are available to me. I will have many more options with my degree. Overall, I hope to work in a doctor’s office.

How would you like your life to be in five years?

In five years, my son will be 8-years-old, so he will be in elementary school. I want to have an established career in a doctor’s office which will allow me to also have time to focus on being the best mom I can be for Emmett. I want to be able to have job security and know that Emmett and my family will have everything we need. I also hope my husband and I can take Emmett on a nice vacation.

Would you refer WVJC to a friend? Why?

I absolutely would refer PIHT to a friend. It has been an amazing experience for me. I have obtained an exceptional education so far, and I know that I have a bright future ahead of me when I graduate. I have made amazing friends and I have learned a lot. I would tell my friend to check it out and see what our school has to offer. There are different programs to choose from, and you can’t go wrong with any of them. I am very satisfied with my experience at PIHT and I’m proud to say I am a student here.

Are You Looking for a Career Change? – Make 2019 the Year You Go to School

PIHT Graduates 2018

A New Year’s Resolution is a promise that you make to yourself to start doing something positive or stop doing something negative on the first day of the year. New Year resolutions may be to change your career, go to school, obtain a new job, lose weight, eat healthier, exercise more, or quit smoking.

Regardless of your 2019 resolutions, below are a few tips to help maintain your New Year’s Goal:

  • Be Specific
  • Be Realistic
  • Keep Your Resolutions Simple
  • Track Your Progress
  • Talk About It
  • Reward Yourself
  • Stick to It

We may not be able to help with every person’s New Year’s Resolution, but if you are looking for a new career within the medical field, we can help! As an accredited career school near Connellsville, Pennsylvania, PIHT (Pennsylvania Institute of Health and Technology) is an accommodating school for students who are on different paths in life. Whether you’re looking for your first job after high school or you want to change the direction of your current career, we can provide the resources and educational knowledge you need to thrive. We offer programs in Practical Nursing, Medical Assisting and Medical Office Administration. We offer regular six-week enrollment periods, with representatives to guide you through the entire process.

Financial Aid and Scholarships are available to those who qualify!

Learn More about Our Medical Programs

Hayley David – Student Highlight

Hayley David is a Medical Office Administration student at Pennsylvania Institute of Health and Technology. Before attending PIHT, Hayley was working in daycares and nannied for a local family. The children she was taking care of started kindergarten, so it was the perfect time for her to begin a new career. Hayley started her studies at a local community college for a short period however soon realized that is was not the best fit for her due to large class sizes, long hours and she struggled with not be able to talk to the teachers on a more one on one basis.

Realizing that community college was not working for her educational needs, Hayley decided to enroll into PIHT. After speaking with an admission representative, she realized that she wanted a career quickly and didn’t want to spend four years in school before entering the medical field. At PIHT all of the classes were within the medical area, were small and personable and didn’t require time wasted on non-medical related electives. Hayley enrolled in the Medical Office Administration program because she was not interested in the clinical side of healthcare but wanted to focus on working within a medical office and interacting with patients on a different level.

Hayley stated, “One of my favorite parts of attending PIHT is the amazing staff! No matter what the situation staff like my favorite instructor Kelli Workman are willing to take time out of their day and ensure you understand what you are doing. The staff provides real-life experiences while teaching instead of just standard lecture which helped with applying the information to a real-world career.”

Hayley enjoys PHIT so much that she has already referred friends to the campus because the eighteen-month program goes by so quickly and she is looking forward to starting her new medical office administration career. Hayley’s ideal job is to work in a pediatrician’s office and within five years to work for an established business, have a long-term career, become married and start her own family.

Medical Assisting – Program Highlight

What kind of Skills do your students learn in this program?

Medical assisting students will gain hands on experience in assessing vital signs (temperature, pulse, respirations, blood pressure, pulse oximetry), ear and eye assessments, sterilization and disinfection, medication administration (oral and injection), cardiopulmonary procedures (ECG), respiratory procedures (pulmonary function test, spirometry, etc.), urinalysis, phlebotomy, and hematology. The student will also gain knowledge and skills related to the physical, pediatric, and gynecological exam, as well as assisting the physician with minor office surgery.

Medical Assisting Students

What certifications can your students earn and why are they important?

The medical certifications that a student can earn upon graduation are Medical Assisting, ECG Technician, and Phlebotomy Technician.

As the healthcare industry grows, so does its need for qualified healthcare professionals. As an allied health professional you are responsible for various clinical and/or administration duties within the medical office. By obtaining a certification in your chosen field of study you will be more employable. Employers will know that you are dedicated to professional excellence, you will be able to take part in continuous education opportunities, and by obtaining certification, you are reassuring your employer that your knowledge can be substantiated through your certifying institution.

What are some characteristics that successful students possess in this field?

Successful students are motivated, independent, dependable, organized, persistent, goal oriented, punctual, and most important, willing to learn.

Why is the externship important to the students’ education experience and how should students prepare for their externship?

The externship in our Medical Assisting program is a vital component to a student’s educational experience because it provides the student with hands-on experience in a medical office. Through this experience, the student will be able to perform and build upon the clinical skills that they acquire in their clinical courses. This involvement will contribute to the student’s strength and confidence in performing any particular skill.

Students should prepare for their externship throughout their entire curriculum. At PIHT we pride ourselves in educating and equipping our students with superior professionalism through skills that cannot be seen on a resume. We believe that punctuality, quality of work, effort, critical thinking, time management, communication, participation, and teamwork are just as important as skill knowledge in obtaining an externship and keeping it.

Medical Assisting Clinical Lab

What kind of career can graduates expect when they finish the program?

Graduates can expect different career paths upon completion of their program. Our graduates have found careers in numerous disciplines.

What kind of changes (for example technological) do you see happening in this field over the next 5-10 years?

I see medical certifications becoming a requirement by law.

Why would you recommend that students consider going into this type of field?

The healthcare industry is going to continue to grow and so will its demand for allied health professionals. There is career security in the medical field, as well as a continuous opportunity to learn and grow.

LPN vs RN – What’s The Difference?

Practical Nursing Student

Do you know the difference between an LPN and an RN

Many people are often confused by the titles you see on a nurse’s badge. LPN stands for a Licensed Practical Nurse whereas RN stands for a Registered Nurse.

Educational Differences

Licensed Practical Nurses (LPNs) typically have about a year of nursing education resulting in a diploma. Registered Nurses (RNs), on the other hand, have a two – four year degree resulting in a certificate, associate, or a baccalaureate degree.

Workplace Differences

Licensed practical nurses (LPNs) provide basic nursing care while under the direction of registered nurses and doctors. LPNs work in many settings, including nursing homes, extended care facilities, hospitals, physicians’ offices, and private homes. Most work full time and tend to work in long-term care facilities more than any other workplace, because of advancement opportunities for supervising nursing assistants.

The NLN reported in 2011, that newly licensed LPNs were six times more likely to have administrative responsibilities as their counterparts within a hospital setting. Within a hospital setting, most LPNs are taking vitals and sometimes administering medications. Work settings will vary, and the BLS reports that “29% of LPNS work in nursing care facilities, 15% in hospitals, 12% in doctor’s offices, and 9% in home health.

Practical Nursing Program

Registered nurses (RNs) provide and coordinate patient care, educate patients and the public about various health conditions, and provide advice and emotional support to patients and their family members. Registered nurses work in hospitals, physicians’ offices, home health care services, and nursing care facilities. Others work in outpatient clinics and schools or serve in the military. For RNs, hospitals are the most common setting, with 48% in private general hospitals and only 5% working in long-term care. RNs can specialize and be highlighted as an expert within a specific field or unit. For instance, a nurse can become certified as a medical-surgical nurse through the American Nurses Credentialing Center.

Keep in mind that work will vary from state to state because every state has a Nurse Practice Act that defines the scope of practice for Registered Nurses and Licensed Practical Nurses.

Are you ready to work towards financial security, have a lifelong career helping others, and do it all in less than 12 months? If yes, Pennsylvania Institute of Health and Technology’s Practical Nursing program can help! PIHT offers scholarships and financial aid for those who qualify!

For more information on graduation rates, median debt of students who have completed their programs, and other important information, please visit our website at Credits may not be transferable.


LPNs vs RNs. (n.d.). Retrieved from

Nursing Credentialing. (n.d.). Retrieved from

NURSING SPECIALTIES. (n.d.). Retrieved from

Bureau of Labor Statistics – Summary. 13 Apr. 2018,

Bureau of Labor Statistics – Summary. 13 Apr. 2018,

Bureau of Labor Statistics – Summary. 13 Apr. 2018,